What we never store
Images of identity documents and biometric data never reach our systems. Identity checks happen with our verification provider; we keep only a reference, the result, the reasons given and the time.
We use your IP address only as a risk signal to decide when stronger verification is needed. It is never treated as proof of who you are.
What we collect
Account details (email address and display name), the records you contribute along with when and how they were captured, the vehicles you follow, your purchases, and device and usage signals we use to prevent abuse.
What is public
Records you publish to a VIN Passport are public, together with your display name and verification level. Drafts stay private to you until you publish them.
A copy of your data
You can download the data we hold about your account at any time from your garage (Download my data). It includes your account details, purchases, subscriptions, the vehicles you follow, your submissions, inspection requests and the records you contributed.
Deleting your account
You can delete your account at any time from your garage. We first cancel any subscription, so you won't be charged again, and sign you out everywhere. We then remove your email address, name, public handle and sign-in methods, and the contact details on your inspection requests.
Records you published stay on the vehicle's history, because a vehicle's history must not silently change, but they are shown as "Former contributor" instead of your name. Purchase and refund records are kept for accounting, without your contact details.
Contact
Privacy requests and questions: support@winbyvin.com.